Private beta support
Tell us what happened.
Miomoto beta support covers access, login, credits, generation reliability, project stability, and export or render issues.
support@usemoto.appWhat to include
- Your beta account email.
- Operating system and Miomoto app version.
- Project name and the tool or workflow involved.
- What you expected and what happened.
- Approximate time and visible error text.
- Whether the issue happens again after reopening Miomoto.
Before reporting
- Confirm that you used the approved beta email.
- Check whether a generation or render is still running.
- Try the smallest version of the failing workflow.
- Keep the affected project until the issue is understood.
Do not send private customer media, credentials, payment details, or sensitive project files unless Miomoto support explicitly asks for a specific item through an appropriate channel.